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Remote Infrastructure Monitoring & Incidental Support (Media)


Managed Services

Market Segment:
MEDIA COMPANY

Technology / Product:

  • Active Directory
  • Windows Server 2003
  • Exchange 2007

Scope:
Remote Infrastructure Monitoring

Business Benefit:

  • 24*7 Monitoring
  • Cost Optimization
  • Optimization of skilled Inhouse team
  • Multiple Platform solutions under one roof
  • 100% Web Based
  • Remotely accessible from anywhere, anytime

Project Cost :

500,000

 

Project Highlight:
Remote Infrastructure Monitoring & Incidental Support

Project Description

  • Incidental And Remote Monitoring Support Agreement
  • Active Directory, Domain Controllers & windows 2003
No. of Exchange servers in Delhi:
  • 4 (2x mailbox in CCR, 2xCAS in NLB)
No. of Exchange servers in Mumbai:
  • 4 (2x mailbox in CCR, 2xCAS in NLB)
  • Total 20 Incident support will be provided either on site or remote on the basis of nature of incident with a response time of 4 hours.
  • Four Health Checkup calls, for In Scope Infrastructure, will be performed remotely.

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