Experience: 3-8 yrs.
Job Location: New Delhi
Desired Experience: Networking Security
No. Of Position: 2 Position
Point of Contact: onika.jaiswal@e-pspl.com or 8527595952
Job Description:
- Certification – CCNA and CCNP Mandatory
- Troubleshoot highly complex customer network issues (LAN & WAN) and provide corrective actions to restore the customer services
- Troubleshoot and resolve highly complex WAN issues in coordination with carriers & suppliers
- Hands-on experience on troubleshooting Cisco ASR, ISR routers, 4600 and 6500 switches, MERAKI wireless controllers
- Good Knowledge of Routing & Switching Protocol, Network Monitoring and remote management tools
- Experience in handling CISCO L3 and L2 Devices.
- Knowledge in MPLS and VPN networks.
- Hands-on knowledge and working experience in Security Productions such as ASA ,FTD, Checkpoint Firewall and WSA appliance.
- F5 load balance knowledge and working experience would be added advantage.
- Expertise in CISCO switch ( 4500,6500 and 9500 + Nexus would be added advantage)
- Maintaining and taking the periodical backup of all the IT Components.
- Designing, updating the WAN & LAN diagrams & documenting the Network details
- Creation of MOP/SOP and responsible for change management
- Responsible for technical documentation of customer network and updating internal knowledge database
- Proactive Monitoring of SolarWinds
- Perform impact and risk assessments for the planned and project tasks
- Performance tuning of Network devices
- Provide technical inputs for monthly customer service review reports and creation of Service Improvement Plans
- Assist is creation of Root Cause analysis (RCA) with Level 2 and Level 1 engineers
- Adherence and compliance to the defined processes and tasks assigned
- Training and Mentoring Level 2 network engineers and other staff as necessary
Candidate’s Qualification:
- B.E. / B Tech/ BCA/ MCA/ MBA preferably with a background of computer science/ IT.
- 3+ yrs of experience in IT industry is preferable.
Desired profile:
- Certification – CCNA and CCNP Mandatory
- Good verbal/written communication and presentation skills.
- Ability to regularly meet or exceed all activity standards for prospecting calls, appointments, presentations, proposals and closes.
